AI UX Best Practices and PROMPT Templates

Defined UX Principles for Generative AI and created prompt engineering templates and workflows at Microsoft

Impact:

• Creating prompt engineering templates and workflows empowered internal teams to skill up on AI more efficiently and effectively, resulting in faster turnaround times, increased productivity, and a higher quality of work

• Showed a surprising increase is work satisfaction

• Defining clear UX principles for Generative AI streamlined the product design process across multiple internal product teams by clarifying the why, what, how of AI functionalities. This reduced time and cost required to produce high-quality AI product integration and improve implementation consistency across teams

Responsibilities:

• Collaborate with internal teams to understand their specific needs

• Conducted a thorough analysis of wide range of generative AI systems

• Collaborated with designers, researchers, and product managers define and establish UX design principles

• Developed and documented prompt engineering templates and workflows

• Monitored and analyzed the impact of the UX principles and templates on the design process, productivity, and work satisfaction, and made adjustments